Frequently asked questions

I thought travel agents were free?

Most agents are — and that's true. They get paid a commission from hotels, cruise lines, and tour operators when they book on your behalf. That commission covers their time to search and book. What it doesn't cover is the hours spent customizing your trip, comparing options side by side, staying on hold when something goes wrong, or being available before, during, and after your trip. The planning fee is what pays for that level of care. You're not paying for access to booking tools. You're paying for someone who actually knows where to send you — and what to do when plans change.

What does the planning fee actually cover?

It covers everything that happens before you ever pack a bag. Initial consultation to understand your travel style, goals, and budget. Research and comparison across destinations, properties, and experiences. Booking coordination — flights, lodging, transfers, activities. Pre-trip prep and your custom itinerary. Support while you're traveling if anything goes sideways. And follow-up after you're home. The commission from vendors covers part of it. The fee covers the rest — and the kind of attention that doesn't come with a booking algorithm.

What kinds of trips do you plan?

Family adventures, bucket list destinations, and trips that actually match how you travel — not just what looks good in the brochure. We specialize in Alaska, but work with clients heading to destinations across North America and beyond. If it requires real planning (not just clicking "book now"), we can help.

Do I really need a travel agent for Alaska?

Alaska is one of those places that punishes vague planning. Seasons matter — summer and winter are completely different experiences. Access is limited in ways that affect your options more than most destinations. Tour operators sell out early. And the details that make or break a trip (ferry schedules, floatplane bookings, bear viewing windows) aren't things you stumble onto in a Google search. You can absolutely plan it yourself. But if you want someone who's been there and knows the logistics — yes, it helps.

How far in advance do I need to book?

For Alaska, at least 6–12 months for peak summer travel (June–August). Popular lodges, small-ship cruises, and guided experiences sell out early — sometimes a year in advance. Shoulder season (May or September) gives you more flexibility. The earlier we start, the more options we have.

What's the DIY Alaska Planner?

It's a self-guided digital resource for independent travelers. If you're not ready to work with an agent — or just want to plan it yourself — the planner gives you the framework without the fluff. Itinerary tips, budget breakdowns, logistics checklists, and booking guidance all in one place.

How do I get started?

Fill out the inquiry form on the Contact page. I'll get back to you within 48 hours with next steps. If you're not sure what you need yet, that's fine — we'll figure it out together.